Design your operating model in a way that is less reliant on escalations:
How can leaders verify if things are truly as reported, and do so at scale? Give employees a direct voice via Neelix Live Pulse - these are push-based contextual and measurable data points that work much better than "open door policy".
Leverage real-time dashboards and Ai Assistants to distill information.
Innovative organizations track more than traditional KPIs or OKRs - these are snapshots in time fo what already happened.
Timely insights into efficiency of business processes themselves is critical for dynamic management:
Everything is interconnected in the modern world. Winning organizations listen to the experience of customers and partners in real-time. Enhance your data lake of contextual data points by bringing customer and partner teams into the universe of overlapping circles of experience.
Use contextual data from employees, partners and customers to inform decision-making without the need for costly surveys. Upgrade your approach to managing consensus.
Being a listening leader is easy if you can transition away from command-and-control and impulsive engagement with employees. Instead of pushing instructions and directions, facilitate a joint conversation about two or more hypotheses. Even if the leader has a strong view, it is a better way of creating a culture of dialogue.
Only three in 10 employees strongly agree with the statement that their opinions count at work. Gallup calculated that by “moving the ratio to six in 10 employees, organizations could realize a 27% reduction in staff turnover, a 40% reduction in safety incidents, and a 12% increase in productivity.”
Source: Integrating Chaos: Building Resilient Organizations with Chaos Theory,
by Paul Millerd
Successful leadership is about better sensemaking. Move beyond the legacy view on management that is based on "knowing it all" and "having all the answers".
Engage all feedback sources in a democratised and psychologically safe way with the help of Neelix.IO Live Pulse model.
Neelix.IO powered system of dialogue helps leaders to better listeners, and for grassroots ideas to make a difference.
Any team is a pot of culture. As with risk management, culture should really be everyone's business. Culture is very much like cooking:
Neelix is an always-on feedback platform that helps organizations achieve cultural revolution through authentic, complete feedback loop and smart transparency. The subject matter is meta-communications and organizational health.
Our unique approach triangulates reality based on these three lenses on reality:
Completeness of the feedback loop opens many innovation opportunities. For instance, why not channel feedback from exit interviews as team journal posts? Or, complement performance reviews with authentic data from Neelix.