Psychological Safety
Measure psychological safety via Live Pulse or via Snap Health Checks
Neelix.IO Live Pulse model empowers people to speak up safely
About the concept of Psychological Safety
Gallup 2017 - 2022
Only three in 10 employees strongly agree with the statement that their opinions count at work. Gallup calculated that by “moving the ratio to six in 10 employees, organizations could realize a:
- 27% reduction in staff turnover
- 40% reduction in safety incidents
- 12% increase in productivity
- Profitability can rise by 21%
Other research
- The State of DevOps reports of 2019, 2020 & 2021 consistently showed psychological safety as an essential keystone to the high performance of an entire organisation.
There are several influential thought leaders in the field of psychological safety, each offering a unique, complementary perspective based on authoritative research and personal experience.
Our approach
We reduce overheads, resistance form teams, and help bavigating through politics of corporations with the help two key approaches:
- Live Pulse - ability to gain insights without any surveys
- Snap Health Checks - ability to gain insights via periodic voting, it is a form of a low-touch survey with minimised bias
All approaches leverage:
- options for people to stay anonymous or to abstain from providing an opinion. Absence of data is a data point in itself is more powerful that than the poor quality data
- real-time analytics
- Ai assistant for interrogating data
How it works
All data in Neelix is contextual and measurable at the point of inception - posts are tagged by team members themselves with "themes" and sentiment measure:
- "Themes" are fully configurable to suit your context
- Each "theme" is associated with a particular type; "Psychological Safety" is one of types
Example:
- You can configure themes such as "Attitude to risk", "Collaboration" (or "Willingness to help"), "Ability to speak up"
- Posts created via Live Pulse (Team journal) or via periodic Snap Voting will flow be reflected in real-time infographics designed specifically for gaining insights into Psychological Safety related matters
Psychological Safety Features
Deep and Flexible Psychological Safety Insights
There is a lot of great research into the nature, benefits, and building blocks of psychological safety—check out the research and methodologies of Dr. Brené Brown or Dr. Amy K. Edmondson.
With Neelix.IO you are in charge of creating a secure, contextual and measurable Live Pulse feedback system:
- Themes that form the context of reflection may be specific to business processes, workplace culture traits and aspects of psychological safety
- You can adapt psychological safety measures to the context of your people; For example, people may find it easier to provide reflections on “collaboration” rather than a direct question about “willingness to help"
Additionally, you can use snap health check polls to periodically get answers to very specific questions.
Humour at Workplace
In order to assist with "the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes", Neelix has Giphy integrated as part of the reflection.
People associate team journal entries with a measure of "impact" (positive or negative gradients) and context of themes. Therefore, there may be no need to write extensive commentary (if any) because a picture can be worth a thousand words.
The necessary lubricant to for building a culture of smart transparency.
Anonymous Feedback Options
In order to stay safe, a person can overwrite the nickname associated with the post with humour assisted tag - e.g. instead of post being visible as "created by Bob", it could be displayed as "created by a Well Wisher".
Common Challenges
“Effective communication is 20% what you know and 80% how you feel about what you know.“
– Jim Rohn
Vibrant organisations embrace diversity of opinions, background and promote the culture of being teachable. This applies to everyone - leaders and the grassroots.